This page contains answers to Frequently Asked Questions related to Envoqon, products sold on Envoqon.com, and account management on Envoqon.com.
Pre-Purchase and Accounts Questions
How do I purchase on Envoqon.com?
I haven’t received my receipt or licence keys
I can’t find my products purchased
I can’t purchase anything. There is an error during checkout!
Where do I download my purchase(s)?
Where do I download an invoice for my order?
Can I try the product out before I buy?
An Envoqon.com subscription is an annual purchase of an extension on Envoqon.com that gives access to support and updates for that extension for 1 connected tenant per subscription. More specific answers to subscription questions can be found below.
Renewals are billed at 100% of the current price, you can review this on the product listing on Envoqon.com. Auto-renewals are turned on by default and can be switched off.